CONFIGURING & PROCESSING SHOWINGS

• How to: Assign a lockbox within the SentriKey Portal
• Troubleshooting SentriLock lockbox issues
• How to: Set Up SentriLock
• How Do I Un-Do A Showing Action?
• How Do I Resend a Showing Notification?
• How Do I Set Covid-19 Forms Per Listing?

See all 12 articles

CREATING & EDITING LISTINGS

• How BrokerBay listing feeds & MLS booking links work
• Verifying Exclusive Listing Paperwork
• Unassigned Listings
• Merging and Combining Listings
• Loading An Exclusive Listing

OFFER SETTINGS & REGISTRATION

• How to delete & restore offers
• Registering An Offer
• Adding Offer Instructions

MANAGING USER ACCOUNTS & NOTIFICATIONS

• Understanding automated transfers & the User Transfers tab
• Understanding User Statuses
• How to Add & Delete Users
• Creating Teams and Groups
• Editing Teams and adding Team Administrators/Agent Assistants
• How to Edit an Agent's Profile or Notifications

MESSAGES & ANNOUNCEMENTS

• Message Inbox
• How Do I Send A Group Message?

BROKERAGE OPERATIONS & ANALYTICS

• How to search for listings & agents outside of your brokerage
• How to update your brokerage's logo & information
• Team Administrator 101