Honeywell MFA authentication methods

⚠️ The information in this article only applies to users authenticating with Honeywell.

Manage your authentication methods

Honeywell supports flexible sign-in options. By default, your one-time verification codes will be sent through email verification. However, you can add other methods, such as SMS or authenticator apps, and choose your preferred method.

• Types of authentication methods
• Access your authentication settings
• Add a new authentication method
• Use a different authentication method to sign in
• Set a default authentication method
• Rename your authentication methods
• FAQs

Types of authentication methods

• Email: A verification code is sent to your email inbox.
• Text message (SMS): A verification code is sent to your mobile phone via text message.
• Voice call: You receive an automated phone call that reads the verification code out loud.
• Authenticator app: A free app (like Google Authenticator or Microsoft Authenticator) on your phone generates a code you can use to sign in.
• Passkey: A password-free way to sign in using facial recognition, fingerprint, or device PIN. Options will vary based on your platform.

Access your authentication settings

1. Navigate to edge.brokerbay.com.
2. Enter your BrokerBay email.
3. You will be redirected to the Honeywell sign-in page. Enter your Honeywell password.
4. When prompted for an authentication code, do not close the Honeywell page. In another tab or browser, check your email for a verification message.
   1. If you have multiple authentication methods set up, ensure email is selected as the current verification method.
5. Return to the Honeywell page. Complete the authentication by entering the verification code. You must do this before you can access your authentication settings.
6. Return to the verification message in your email. Select the link within to manage your authentication methods. 

Tip: This email link does not expire. You can bookmark the message for future use.

Add a new authentication method

1. Follow the steps under Access your authentication settings.
2. Under Your Authentication Methods, select Add Method.
3. Choose the type of method you'd like to add.
4. Follow the on-screen prompts and enter the verification code from your selected method.

After successful verification, your new method will appear under Your Authentication Methods.

Use a different authentication method to sign in

1. Navigate to https://edge.brokerbay.com and begin the sign-in process.
2. When prompted for an authentication code, select Try Another Way.
3. Choose your preferred method from the list.

Set a default authentication method

You can change which method is used by default during sign-in.

⚠️ Do not change your default method to a different email than your original one. You can switch your default method to SMS, voice call, authenticator app, or passkey.

1. Follow the steps under Access your authentication settings.
2. Under Your Authentication Methods, select the three-dot menu beside the method you want to make default.
3. Choose Set as Default.

The next time you sign in, this method will be selected automatically. You can still choose a different method at sign-in by selecting Try Another Way.

Rename your authentication methods

Renaming a method helps you easily identify it. This is especially useful if you have multiple emails or phone numbers saved.

1. Follow the steps under Access your authentication settings.
2. Select the three-dot menu beside the method you want to rename.
3. Choose Edit Name.
4. Enter a new name, then select the checkmark to save.

Frequently asked questions (FAQs)

Can I have more than one authentication method?
Yes. You can add multiple methods and switch between them during sign-in. 

What if I want to switch my default method back to email?
Follow the Set a default authentication method steps and select the relevant email as your default.

Why am I being asked to sign in again after selecting the email link?
If the original sign-in process wasn't completed, or you've been logged out, the system will prompt another sign-in for security. This ensures your authentication data is protected.

Can I delete an old method I no longer use?
Yes. Select the three-dot menu beside the method and choose Remove.