Resetting a showing appointment's status

2 min read | This article is for *Administrators*

Getting There:

• Showing appointment details page → Take Action dropdown

OVERVIEW

If you have accidentally marked an appointment as complete, you can reset the appointment's status to New and select a different action. 

Resetting a showing appointment's status

1. Navigate to the showing. You can do this in two ways:
   1. Navigate to your Admin Queue, then select the relevant showing from the Showings tab.
   2. Navigate to the relevant listing, then select Showings.
2. Select the arrow beside Take Action. From the dropdown, select Override Status.
   
3. A confirmation window will appear. Select Yes to confirm the reset. 

After selecting Yes, the appointment's status will be reset to New.