US How-To Videos 🎥

My Account

All users, Agent & Brokerage Plan

• How Do I Change My Password or Email?
• How to use BrokerBay's Analytics tool
• How to Sync your Calendar with your BrokerBay Showings

Brokerage Plan users

• The Admin Queue
• How to Activate the Live Concierge Service

Sellers

• Seller FAQ
• Navigating BrokerBay as a Seller

Using the App

• Introduction to the BrokerBay Mobile App
• Offline Mode for BrokerBay

Listings

• How to Manage Listings in the BrokerBay Mobile App

Offers

• How to Message Agents and Register Offers on the Mobile App

Book a Showing or Tour

• How to Book a Showing On BrokerBay via FlexMLS
• How to Book a Showing On BrokerBay via Matrix
• How to Book a Showing On BrokerBay via Paragon
• How to Book a Showings Tour

Listing Setup

Listing Configuration

• How to Create & Manage Offer Instructions for your Listing
• How to Manage Listings in the BrokerBay Mobile App

Showing Configuration

• How do I Add Showing Instructions?
• Customizing a Default Showing Configuration
• How to Access a Report of My Showing Activity
• How to Sync your Calendar with your BrokerBay Showings

Offers

• How to Message Agents and Register Offers on the Mobile App

Messaging & Notification Settings

Notifications

• How do I Change Notification Settings?
• How to Set Up SMS Text Message Notifications

Messaging

• How do I Send a Chat Message?
• How to Message Agents and Register Offers on the Mobile App
• How to Send Feedback to My Client

Access Management

General

• Claim Your Account
• Lockbox Shackle Permissions