KEYWORDS: SMS Text Message Notifications

1 minute read | This article is for *Agents*

OVERVIEW

Specific keywords have been programmed for our users to apply when replying to Brokerbay SMS Test Message notifications. 

This list includes standard keywords for all messages to take action on showing specific messages and the opt-out feature. 

In This Article

• KEYWORDS: SMS Text Message Notifications (insert hyperlink) 

KEYWORDS: SMS Text Message Notifications 

Managing Showings Requests

• When confirming a showing: Use any of these keywords to confirm a showing. While they are case insensitive, ensure the keywords are an exact match from the list below.

Y ~ CONFIRMED ~ CONFIRM	ACCEPT ~ APPROVED ~ YES ~ APPROVED

• When denying a showing: Use any of these keywords to cancel/deny a showing. While they are case insensitive, ensure the keywords are an exact match from the list below.

DENY ~ DENIED ~ NO ~ N	DENY ~ DENIED ~ NO ~ N

To OPT OUT

• When Opting Out: Use any of these keywords to opt out of SMS notifications service. While they are case insensitive, ensure the keywords are an exact match from the list below.

ARRET ~ END ~ OPT-OUT ~ OPTOUT ~ QUIT	STOP ~ REMOVE ~ CANCEL

For Customer Support Information

• When accessing Customer Support Information: Use the keyword *HELP* to get customer support contact information. While it is case insensitive, ensure the keyword is an exact match

HELP